

| FAQs |
|
What type of parties and events do you
provide inflatable fun for?
Space Walk provides inflatable fun for every occasion
including birthday parties, charity events, church
festivals, company picnics, grand openings and many more.
How big are Space Walks?
While the typical Space Walk Bounce is
approximately 15’ square and 15’ high, some of our Space
Walk Bounces can be as tall as 23’ and some of our slides
even higher. The best way to find out is to call the branch
that services your area to find out what equipment they have
available and its dimensions.
How many children can play in a Space Walk
at one time?
Some Space Walks can safely handle
more participants that others. The rental agreement and
rules for operation will be provided to you by your local
Certified Inflatable Operator and will state the number of
users allowed on the equipment you rent. We welcome your
call to allow us to provide you with any information that
will help make your event both safe and memorable.
How much does it cost to rent a Space Walk?
While cost is always a consideration, we have found that by
focusing our efforts on making your event safe and enjoyable
we are able to serve our customers needs at a reasonable
price and keep them coming back year after. We currently are
serving some families whose grandfathers played in our Space
Walks.
Are Space Walks clean?Yes. All Space Walks are clean. We are committed to making sure that your children are playing in a clean, healthy, and safe environment. What happens if it rains? If, on the day of your rental, rain is predicted you will be given the option to cancel your rental or reschedule at no cost. However, if you pick up the equipment or it is delivered to you there are no refunds. How far in advance should I reserve my Space Walks? That would depend on the time of year and what you would like to rent. Many of our rentals are booked well in advance of the usual holidays. The best way to insure that you will be able to get what you want is to book as soon as you have decided on the date for a party or event. We hate to have to disappoint anyone who is requesting a specific item.
What is the Cancellation Policy?
Please contact us within 24 hours if you would like to cancel your reservation. There is no charge for cancellations. How do I order a Space Walk? Our local Certified Inflatable Operators are waiting for the opportunity to answer all of your questions and to make your event or party special. You may give them a call at 1-888-391-JUMP(5867) to place your order or click the link below the item you would like and enter your request there. Does a Space Walk have to be delivered? We believe that inflatable fun should be available to anyone who wants it. To make our product affordable to everyone we do allow customers to pick up some of our products and set them up themselves. When our products are picked up our Certified Inflatable Operator will explain how to set it up and use it safely. Currently, about 10% of our customers take advantage of the cost savings and extra time offered with a customer pick up. What should I do if I have a problem? You call us directly and we will help you with any problem you may have. With over 50 years of experience in the inflatable rental business problems are rare. All of us at Space Walk want your event or party to be special. If you should have a problem one of our Certified Inflatable Operators stands ready to help. How much electricity does the Space Walk use? The blower runs continuously and uses approximately 14¢ of electricity per hour, which is less than many of your home appliances. If you need an electric generator one can be rented for an additional $50. What happens if I lose power? All inflatables designed for commercial or rental use require a fan or blower that runs continuously. Should the blowers provided to you stop working, immediately remove the children playing in or on it. Then check the circuit breaker to see if it has tripped. If so, reset the breaker and continue playing on the inflatables. Should the breaker trip a second time you should try another electrical outlet. If it trips again please call us so we can help you resolve problem. Is it Safe to use electricity with inflatables that use water? It is important that when using inflatables that require water that the electrical outlet be protected by a ground fault circuit interrupter (GFCI). This will trip if there is an electrical short. Also, you should insure that any extension cords or electrical cords are not lying in the water. Why do I have to use anchors or sandbags with inflatables? While inflatables are heavy, they also present a large surface to the wind. If an inflatable is not anchored correctly the wind, depending on how strong it is, can actually pick it up and blow it away with or without children playing in or on it. Regardless of how well anchored an inflatable is it should not be played on or in when the winds exceed twenty miles per hour. Can I use a water hose on a Space Walk? There are Space Walks designed for use with water and we will be glad to explain them to you. Under no circumstances should water be used with any inflatable that is not designed for such use. Why is an adult required at all times to monitor the use of an inflatable?Inflatables that are used correctly are safer than playground swings and slides. Improper use by the occupants, such as climbing on the nets, rough housing or running into one another can cause serious injury. It is important that a responsible adult be in charge of an inflatable at all times to insure that all safety rules are followed to prevent injury. |